The company sells cosmetic products. By using this website you confirm that you accept all terms and conditions specified by our online cosmetics store.
All orders are processed on Monday - Friday during 24 hours from the order date.
We only sell original and genuine products. All our products strictly correspond to European and US quality standards.
In any unexpected situation such as delivery delays, non-delivery you are asked to contact our company to resolve the issue. We are always glad to provide you with a professional assistance whatever question you have connected with our order. Our customer support representative will review your issue and offer the following options: refund or replacement depending on the situation.
If you submit the order in our online shop you automatically accept our current policy and in case of any questions you should contact our customer support agents at your earliest convenience. We are doing our best to find an individual approach to every customer in particular and hope for the reciprocal respect from your side.
1. Standard Shipping
In this case shipping cost comprises $8 and $1 for every additional product. The time for processing – 24 hours excluding the weekends. The delivery time usually takes till 7 business days. Shipping service: USPS / Fedex Smaprtpost / UPS. Shipping area includes continental USA.
In dependence on area the delivery time may vary:
- Territories within NY, the approximate delivery time is 1-2 business days.
- Territories within the tri-state area of NY, the approximate delivery time is 2-3 business days.
- Territories on the East Coast, the approximate delivery time is 3-4 business days.
- Territories on the Midwest, the approximate delivery time is 4-5 business days.
- Territories on the West Coast, the approximate delivery time is 5-6 business days.
- A delay of 3-4 days can take place in case the order includes any cosmetic and skincare products. All orders are delivered to PO boxes.
2. Express Shipping2. Express Shipping
In this case shipping cost comprises $17 and $1 for every additional product. The time for processing – 24 hours excluding weekends. The delivery time usually takes 1-2 business days. Shipping service: Fedex or USPS. Shipping area includes continental USA.
The dispatch is fulfilled in dependence on time when the order was placed. If it was submitted by 2 p.m. EST on any business day it will be shipped out on the same day. In case it was submitted after 2 p.m. EST the parcel/s will be shipped the next business day. Please pay attention to the fact that express Shipping does not imply the inclusion of backorders or orders that are submitted on hold for client credit protection.
3. International Shipping
In this case shipping cost comprises $50 and $3 for every additional product. The time for processing – 24 hours excluding weekends.
Our customer support team sends all the delivery details regarding the order to client's e-mail. Therefore we recommend you to check your inbox messages. The approximate delivery time depends on the time when the order was submitted. Shipping cost depends on the weight of the parcel. If the parcel weighs more than 3 pounds its shipping cost may increase. In such situation the additional price for extra weight will be indicated on the secured checkout page during the order placement.
For safety reasons not all cosmetic and skincare items can be returned, refunded or exchanged in no dependence of if the product has been used or not. We kindly ask you to choose the products you want to purchase with attention. Opening the product means opening the wrapping of a perfume for example.
Returns must be sent through a traceable carrier to the warehouse address which is displayed on the airway bill (consignment). All returns are accepted only within 20 days after the delivery date.
If something went wrong by our mistake we guarantee to refund you money or to reship the item by your request. If due to the indication of the wrong shipping address the parcel has not reached you we require to send it back in the original packaging. In this case we do not cover the shipping costs. In case of free shipping we will charge a standard shipping price on returning. Besides we will deduct 20% of the product's cost and 2.5 USD as a labor fee. The rest of the money will be returned to your bank card.
In case of international shipping all the issues must be handled by the customer. You can not ask for the refund if your order is already on its way to the place of destination. In case of any return a parcel should reach our store within 40 days from the date of order placement. If it arrives later we will not issue the refund. Please get sure that the returning parcel has the packing slip and the explanatory note. If the returned product is damaged or used we have a right not to issue a refund.
Please, note you can delete your order only before 2 pm EST on the date it was submitted. If the order has already been shipped we can not cancel the order. In case you dispute the charge without informing us it will be considered a serious crime and your information including IP address, name, address will be reported to the respective authorities. (Fraud Division, FBI and all Credit Reference Agencies).
In case you have placed an order in our store you accept our Terms and Conditions as described above.
All products presented at outlet247.net are the property of their respective owners.
Our company does not bear any responsibility for any special, incidental, consequential damages, any losses including loss of goodwill, economic loss, loss of data or any other damages arising from the following:
- use or disability to use the Internet-shop;
- the use of any Content or other material on the Internet-shop or websites linked to the Internet-shop;
- any damage whatsoever in products, data, information or services bought or received from a user or an outside party service provider through the website;
- illegal access or modification by any third parties of your personal information, transfer of personal information;
- any other matter related to the Internet-shop.
outlet247.net does not bear responsibility for any damages, losses etc. Also our company shall not be liable for any harm that caused as a result of using any data placed on the Internet-shop. The information published on the Internet-shop is subjected to change. outlet247.net will not bear responsibility for any losses or expenses caused by using the Internet-shop.
I was surprised to see such a rich choice of cosmetic and perfume items in your shop. Good prices and quick delivery are also the important advantages of your shop. I will gladly order again!
You guys can really make a customer happy )